Our FAQ

Frequently Asked Questions

(Frequently Asked Questions)

Dimensions and color. Because everything is made by hand under the Ghalia label, the sizes, drawings and colors may differ from what is indicated on the photos. About maintenance and treatment of Eastern Egyptian filigree lamps and other products.

* Use common sense when using light bulbs in the Ghalia Oriental lamps. The lamps are made of metal and get hot. A 75 watt light bulb in a small bulb or table lamp is asking for wiring problems. The heat will then cause the insulation to melt or harden and eventually a short circuit will occur. Ghalia recommends 20, 30 Watt eco halogen for the smaller models. For LED or energy-saving lamps, the capacity is not a factor in heat development. Ghalia has very beautiful Filament Led lamps in its range.

* When hanging, preferably use gloves and do NOT try to touch the lamp with bare fingers. If you do that then a rub with a soft cloth is sufficient. Fingers on the silver layer of the Eastern lamps are quickly visible. Silver corrodes black. With a cleaning cloth (special cloths are available in the shop) you can usually rub this away again. Only if there are really stubborn stains can you use a little silver polish locally. “Never brush HG again” is a good treatment for every new, clean lamp. The finger sensitivity is then a lot smaller. This product is also available in the shop.

Once hanging, a hanging lamp will not be touched much anymore; table lamps are best to take with you in the weekly dusting and rub it on with a soft cloth. This way your lamp stays beautiful for a long time. Alternatively, the aging oxidation of silver is also a property that is found to be beautiful. A gray lamp looks old and “flea market.” The choice is yours.

The Ceiling lights from Ghalia are supplied with a frame / fixture. You mount this on a central box / light point on the ceiling. After this you connect the wiring as with any other ceiling lamp.
The centrally placed threaded end can be turned in or out of the frame to determine its length.
With the cap in place, this threaded end must protrude half a cm. You then have enough thread to the shiny end cap to turn the lamp firmly against the ceiling. If the thread end protrudes further, you first turn the end further into the frame, just as long as you have the 5 mm projection.

Take the lamp with you in the weekly dust collection schedule and rub the lamp lightly with a dry, old cloth. The more often you use this piece and the blacker it becomes, the better it will take care of your silver.

if you have a stain, rub it in with a little green natural soap and rub it in. Let the soap dry until it has turned white and rub the lamp on. The stain will almost always be gone. Stains that remain untreated for a long time will not go out. Only use a very small amount of silver polish if there is no other option.

The silver is a thin layer and silver polish is actually a very fine abrasive. If you do this too hard or too often, polish the silver from your lamp.

Sometimes there is a dent in the lamp when mounting or hanging. You can usually press it out from the inside with a firm thumb pressure. If that doesn’t work, you can always do a lot with a plastic hammer. Beat the dent (bump from the inside) from the inside, gently and spinning. You do the same on the outside, but then around the dent. Just as long as needed. Take the time for this, do not knock too hard and you will be amazed by the forgiveness of the soft brass.

Shorten the chain:

Sometimes the lamp has to hang a little higher than the length of the chain determines. The chains are difficult to shorten due to the shape of the hand-wound links. Use a sturdy key ring to hang the chain to length. you turn the key ring on a link 1/3 down, lift the lamp to height and grab that link to also turn it on the ring. You can easily cut the wiring to length or have it looped through the chain. This is usually not a disturbing sight at all.

Extend the chain:

This is also possible with the aforementioned key rings. You do need a new longer cord that you have to connect to the fitting. this is a less simple job. Do you need longer and you know how to implement it. Let us know the length and you will receive your customized lamp at a modest additional cost. A minimalist cable is also possible.

1. Always treat a stain as quickly as possible! Wool is porous, just like cotton

2. Don’t rub but Deppen! When you rub, the stain spreads and deepens itself in the carpet. Put some lukewarm water on the stain and cover with a towel. Work from the outside to the inside and make sure you only use clean parts of the towel.

3. If blotting does not work, use a stain-resistant foam or shampoo. This normally costs no more than € 10, – and it saves you the costs of a professional cleaning company. Do not attempt to use chemical products. The products of Royal Textile can be used for this. Available at oa.Wehkamp (NL)

Ghalia Rugs and Rugs are made from 100% natural materials such as wool and cotton. First test the product in an inconspicuous area on the carpet!

4. Let the detergent do its work, soak it long enough. We understand that you want the stain removed as quickly as possible, but a product needs time to do its job! Pat the stain dry with a towel and let the carpet dry in a room that is not too damp.

5. Red wine stains? Treat immediately:
Salt often works wonders! Immediately sprinkle salt on the stain and let it soak. After this you can remove the salt with a wet towel. Continue until the stain disappears. Always work from the outside to the inside.

6.Coffee stain on your carpet.
A coffee stain needs a completely different treatment than a wine stain. In the case of a coffee stain, it is important to dab it with cold water! Hot or lukewarm water only ensures that the coffee penetrates deeper into the fibers.

7.Backle stains from your pet
Your dog or cat is sometimes sick, and if he unexpectedly stains your carpet then there is a simple solution. Remove the vomit with kitchen paper. Pat the stain with cold water and then with white vinegar.

8. Fruit juice stain
With small children there is a good chance that some fruit juice will come on the carpet. Pour some sparkling water on the stain and cover it with a dry tea towel until it is absorbed.

9. Grease stains on your carpet
Grease stains are very difficult to remove. What would sometimes work is to put some kitchen paper on it and go over it with the warm iron.

10. Beni Ourains can NOT be cleaned in the washing machine.

11. We recommend cleaning your carpet once a year. This of course depends on the use of the carpet. You can clean it more often if, for example, you have pets or your rug is under the table. A steamer is a good investment and ideal for cleaning a carpet. It is best to have thick Berber carpets cleaned by a special cleaning company. These companies also “shake” your rugs before they are cleaned. For example, look here www.vloerkleedreinigen.com/

12, Also called Royal Textile protection spray that you can spray on your rug. After drying, the rug is more resistant to damp stains due to the water-repellent effect.

close